Frequently Asked Questions & Care Tips

Our puppy adoption process begins with filling out our application form. Once approved, we'll contact you to discuss available puppies or upcoming litters. A deposit is required to reserve your puppy, and we provide regular updates including photos and videos as your puppy grows.

All our breeding dogs undergo comprehensive health testing including hip and elbow evaluations, cardiac exams, eye certifications, and genetic testing for breed-specific conditions. We maintain complete health records and are happy to share test results with prospective puppy families.

Yes! Every Deer Creek Mastiff puppy comes with a free 30-day trial of TruePanion pet insurance at no cost to you. What's included: - 90% coverage on new injuries and illnesses - No caps on payouts - unlimited coverage - Direct payment to your vet (you only pay your portion) - Covers accidents, illnesses, surgeries, and medications How it works: - You'll get activation info when you pick up your puppy - Must activate within 24 hours for immediate coverage - No credit card required for the trial - No obligation to continue after 30 days We partnered with TruePanion because they're the #1 pet insurance chosen by vets and offer genuine immediate coverage with no waiting periods. Puppies can get into all kinds of trouble in their new homes, so this gives you peace of mind during those crucial first weeks!

Yes, we can arrange safe transportation for puppies to approved homes. We work with professional pet transport services and can also accommodate families who prefer to pick up their puppy in person. Shipping costs vary based on location and method of transport.

Each puppy goes home with a comprehensive puppy pack including health records, vaccination certificates, AKC registration papers, a starter bag of food, familiar toys and blankets, care instructions, and lifetime breeder support.

Puppies are typically ready to go to their new homes at 8-10 weeks of age. This timing ensures they've had adequate socialization with their littermates and mother while still being young enough to bond strongly with their new family.

We provide a comprehensive 2-year health guarantee covering genetic conditions. Our guarantee includes full disclosure of all health testing results and ongoing support throughout your dog's life. Specific terms are outlined in our purchase agreement.

Mastiffs are relatively low-energy dogs but still need regular moderate exercise. Adult Mastiffs typically need 30-45 minutes of daily exercise, while puppies should have controlled play sessions to protect developing joints. Avoid strenuous exercise in young dogs.

We recommend NuVet Plus vitamins and supplements for all our Mastiff families. These premium, human-grade supplements are specially formulated to support your dog's immune system, joint health, and overall wellness. Why NuVet Plus: - Supports immune system function with natural ingredients - Promotes healthy joints and bones - Easy-to-give wafer form that dogs love - Made in FDA-registered facilities - Trusted by breeders nationwide How to Order: Call 800-474-7044 using order code 342996 or visit nuvetlabs.com to order directly. Auto-ship options available for convenience and savings. We include NuVet Plus in our puppy care recommendations because we've seen the positive impact on our dogs' health and longevity.

We highly recommend Kuranda elevated dog beds for Mastiffs and all large breeds. These durable, orthopedic beds provide the perfect combination of comfort and support that giants need. Why Kuranda Beds: - Orthopedic support: Elevated design relieves pressure on joints - Chew-proof construction: Built to withstand even the most determined chewers - Easy to clean: Simply hose off or wipe down - no harboring of odors or allergens - Durable: Many customers report their beds lasting 8+ years - Comfortable: Dogs prefer them over traditional stuffed beds Perfect for Mastiffs because: - Supports weights up to 250+ pounds - Prevents calluses from hard surfaces - Keeps dogs cool and comfortable - Multiple dogs can share one bed Shop Kuranda Dog Beds - Available in multiple sizes perfect for growing puppies to full-grown adults. Many of our puppy families have used the same Kuranda bed for their dog's entire lifetime!

We recommend high-quality large breed puppy food for growing Mastiffs and premium adult formulas once fully grown. Proper nutrition is crucial for joint health and maintaining appropriate weight. We provide detailed feeding guidelines with each puppy.

After your application is approved, puppies are reserved with a non-refundable deposit. We maintain a waiting list for specific preferences (gender, color) and match puppies to families based on temperament and lifestyle compatibility.

Yes, we have proven studs available in apricot, fawn, and brindle colors. All females must be Brucellosis tested prior to breeding. We offer both live cover and shipped semen options. Please contact us for specific stud information and fees.

Yes! We offer financing through our partnership with Terrace Finance to help make your mastiff puppy more affordable. All credit profiles are considered and welcome. Your application gets routed through the Terrace Finance network of lenders/lessors which works to find you a payment solution compatible with your credit profile and needs. We also accept full-payment via Zelle, Cash App, Venmo, and Credit Card (3% processing fee). For those who wish to pay over time, our financing partner offers various payment solutions. Promotional rates may be available depending on your application and credit profile. Your terms will be clearly explained based on the lender/lessor you are matched with before signing and with no obligation to accept. Important: Terrace Pets powered by Terrace Finance is not a lender. We route your application through our network of payment solution providers. Approval and approval amount are subject to credit eligibility and not guaranteed. Must be 18 or older to apply.

Our prices can vary, please contact us directly to discuss.

$1,000 deposit to hold a puppy or puppy pick order can be made by Venmo, Cash App, or PayPal and remaining balance is to be paid in cash at pick up.

Yes, everyone is encouraged to come meet our dogs and puppies before picking out their puppy. If you are unable to come to visit in person we also offer puppy picks via video chat.

We will provide the AKC registration paperwork, a contract, and a 1 year genetic health guarantee.

We ask for people to take their puppy to their vet within 5 business days after picking it up. If the vet says there is something wrong with the puppy, we will take it back and give 100% refund. Only if this is done within 5 business days of picking up the puppy. We also have a 1 year genetic health guarantee.

First, fill out an application. Then, we ask for a deposit in order to be added to our waiting list.

You are welcome to come pick up your puppy yourself, but if you cannot we have several options to get your puppy to you quickly and safely. We have a great transportation company that we work with often who can deliver a puppy by van to anywhere in the lower 48 for $500 or less!! We also have private transportation companies that we work with that May cost a little more. If your puppy is right around 20 lbs we could also have a flight nanny bring your puppy to your closest airport to meet you.